AWStats Support

(version 2.4 and higher)


Starting with version 2.4, H-Sphere supports AWStats, a free tool that generates advanced graphical web server statistics reports. AWStats is set up on each Unix/Linux and Windows web server with H-Sphere installation or upgrade.

H-Sphere supports AWStats in http traffic and doesn't work with FTP and Mail traffic stats.



To enable AWStats in a plan:

  1. Launch Plan Editor
  2. Check Include to make AWStats available to users
  3. Check Activated to have new accounts created with AWStats enabled.

See also Website Statistics in the User Guide


Configuration On Unix/Linux

(v. 2.4.1 and up)

AWStats has config files for each user domain:
Also, symlinks to them are created in /hsphere/shared/awstats/wwwroot/cgi-bin/.


Configuration On Windows

AWStats collects Web statistics with reports generated every 24 hours.

When a user (for example, usertest) turns on AWStats for a domain (e.g.,, H-Sphere creates:

  1. the AWStats virtual directory in the domain root folder pointing to \HSphere\skeleton\AWStats.
  2. the AWStats\awstats.log file in the user's log directory (\hshome\usertest\logs\\AWStats\awstats.log) where domain logs for AWStats are collected.
  3. the AWStats configuration file for a domain ( in the \HSphere\skeleton\AWStats directory.

The awstats.log file is automatically rotated by AWStats (AWStats removes processed rows from this file). The \HSphere\bin\stats.exe utility updates AWStats statistics daily at 00:01 AM.

The AWStats domain page is password-protected and can be viewed only by the domain owner (password protection is off if Serv-U is used).


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