Server Recovery Request
Server recovery implies the installation of H-Sphere services to a clean box
the way they were set up on the crashed or hacked server.
The new server should be prepared according to
To recover servers by yourself, please refer to the Backup and Recovery section of
Server recovery by Positive Software team costs $25/hour and is free for
To request a server recovery, please
contact support and provide
the following data:
- CP URL
- Account ID in my-hsphere
- The IP of the new server
- The location of the backup or the old HDD mountpoint
- The list of the services that were lost
- Any other information applicable to your particular situation.